FAQs

Horizon Plumbing & Drain, Inc.

Have a plumbing and drain-related question? Horizon Plumbing & Drain, Inc has the answer. Check out these FAQs and give us a call today for more information!

  • Do you provide 24/7 emergency plumbing services?

    Our company offers emergency plumbing services 24 hours a day, 7 days a week for both residential and commercial clients.

  • What types of plumbing services do you offer?

    We offer comprehensive plumbing services including leak detection, pipe repair, water heater installation, drain cleaning, sewer line services, and various other plumbing solutions.

  • Do you handle septic tank pumping and maintenance?

    Yes, our services include professional septic system pumping, inspections, repairs, and regular maintenance to ensure optimal function.

  • Can you help with new construction plumbing for commercial buildings?

    Our expertise extends to both new construction and renovation projects for commercial properties, providing comprehensive plumbing solutions.

  • How often should I have my septic tank pumped?

    Septic tank pumping is typically recommended every 3 to 5 years, depending on household size and usage. We can assess your system and provide a personalized maintenance schedule.

  • What payment methods do you accept?

    For your convenience, we accept various payment methods including cash, checks, and all major credit cards.

  • Can you detect and repair slab leaks?

    Our team utilizes advanced leak detection equipment to accurately locate and efficiently repair slab leaks, minimizing disruption to your property.

  • What should I do if I smell sewage in my yard?

    If you detect a sewage odor in your yard, contact our office immediately. This could indicate a septic system backup or leak requiring urgent professional attention.

  • Do you install tankless water heaters?

    We offer installation and maintenance services for both traditional and tankless water heaters in residential and commercial settings.

  • How do I know if my plumbing problem is an emergency?

    Plumbing issues such as flooding, complete loss of water supply, sewer backups, or gas leaks are considered emergencies. In these situations, we recommend contacting our emergency service immediately.